Troy has an amazing talent for understanding both the technological and the human scope of a project quickly. He absorbs information quickly, knows how to gather information without dragging down resources, and processes this information quickly into an accurate map of the territory of a project. Troy is tech savvy, business smart and good people all in one package. I highly recommend him.
Troy is a genius and great to work for. He instills confidence in his team and gives credit to those who earn it. He takes the time to work with you and sets you up with the tools to be successful.
I have worked with Troy for a few years now. During our time together on the SalesAmp team, Troy exemplified leadership. Troy is an exceptional problem solver. He has a great ability in defining problems, coming up with alternatives, and finding a conclusive solution. In addition to Troy's problem solving abilities, he is a very effective communicator, his communication style is the basis for his strong relationship skills. Troy would be an asset to any organization. I would recommend Troy, and would work with him on any project!
Troy was a joy to work with at Vangent. Under extreme pressure and time constraints Troy was always calm and collected and capable of very high quality output. Over the course of many 16+ hour days, Troy's unflagging energy and superior people and problem solving skills spearheaded our efforts to streamline the employee data collection system of over 1500 call center employees. I would not hesitate to recommend Troy and would relish the opportunity to work with him again.
Troy is the best. He is an outstanding trainer and operations manager. He knows call centers, contact centers and training better than most. I have 30 years of experience in running large call centers and Troy has been one of the 3 best people I have ever worked with. He is extremely intelligent and knows his stuff.